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Why Authenticity Is Medicine’s Next Leadership Skill

Op-Med is a collection of original essays contributed by Doximity members.

Walking into the 2026 Pinnacle Conference, I expected to leave with practical strategies for leadership, communication, and growing a career beyond clinical medicine. I went for the first time last year in 2025, so I thought I knew what to expect. On one hand, I knew I would leave feeling motivated and with a renewed sense of energy. On the other hand, I was open-minded about seeing the things that were not so obvious.

I accomplished those things. I also left with something far more valuable: permission. Not permission from an organization or a hospital. Not permission from academic medicine or social media. Permission to stop waiting for someone else to validate the work I felt called to do.

One of the first messages delivered at the conference set the tone for everything that followed. Katie Duke, NP, opened the conference weekend with a glaring message: “We are not staying in our lane. We are paving our own roads.” She encouraged those in attendance to really think about what it means to re-write our destiny. After all, in medicine we typically accomplish goals that someone else (or an institution) sets in place for us. Now, we were being called to abort that traditional influence and veer off on an unpaved road.

Medicine has long rewarded physicians and leaders who follow established paths. We train for years to master algorithms, guidelines, and evidence. We become experts at minimizing uncertainty. Yet many of the women speaking at Pinnacle had intentionally stepped outside those traditional lanes.

Some had become advocates. Some had become entrepreneurs. Some had become media voices. Some had changed reimbursement policies. Some had built companies. Some had simply chosen to practice medicine in a way that better reflected the needs of their patients rather than the needs of hospital CEOs. Different paths lead to one common theme. It all pointed back to authenticity.

Kelly Casperson, MD, challenged the audience with a deceptively simple statement: “The only permission you need is your own.” How often do physicians wait for external validation before acting? We wait until we have another publication. We wait for another certification, another title, another promotion, another invitation to do more work (usually without an increase in compensation). Yet careers rarely transform because someone gives us permission. They transform because we finally decide to believe in ourselves.

Dr. Casperson also talked about how women in medicine tend to “dabble.” We like to try things out before making a commitment to going after the idea or career choice. She pointedly asked another question that stayed with me long after the session ended: “What would not a dabbler do?” This forced me to face my own reflection about some of the ideas I have been dabbling with. This is an uncomfortable question because it forces honesty. Are we experimenting with the work we believe in, or are we fully committing to it?

Many of us carry limiting beliefs that quietly shape our careers. We convince ourselves that advocacy belongs to someone else. Leadership, public speaking, entrepreneurship belong to someone else. Someone else must see the need and decide to act on it, that way I don’t have to be the one. But those beliefs become self-imposed ceilings. Dr. Casperson reminded us that optimists build the future while pessimists often remain on the sidelines evaluating everyone else’s work. Those who take action stand out, while those who criticise are often left behind.

Medicine has no shortage of critics. Our field desperately needs more builders and believers that change can happen. This theme resurfaced when plastic surgeon and patient advocate Elizabeth Potter, MD, described her efforts to change reimbursement codes for breast reconstruction through legislative advocacy. Her message was not simply about changing policy. It was about being “other-centered,” focusing your efforts outside yourself, toward others. She reminded us that advocacy begins by telling the truth. She stated, “You are a human sitting in front of another human who is asking for help.” At the end of a long clinical visit, or challenging situation, you are a caregiver for someone asking for help. Those words stripped away the hierarchy that medicine sometimes creates. Patients do not need perfect physicians. They need honest ones.

Dr. Potter encouraged physicians to know their truth, build credibility through integrity, and continuously invest in what she called our “karma bank.” Every truthful conversation, every patient we advocate for, every difficult issue we choose not to ignore becomes another investment in trust and the right thing. As you increase your investments in the karma bank, that energy flows back and propels more positive energy.

Then she posed another question that resonated deeply: “How can I be part of the change?” It is easy to complain about healthcare. It is much harder to build something better. The road to change, she reminded us, needs all of us. There is power in numbers, and there is power in the collective of people wanting change.

Dr. Rocio Salas-Whalen’s session shifted the conversation from advocacy to purpose. When building a practice, she encouraged the room to begin with vision instead of logistics. What do you want your patients to experience? What do you want your employees to experience? These questions seem obvious until we realize how rarely we ask them. Medicine often measures success through productivity, RVUs, patient volume, and financial performance. Yet patients remember how we made them feel. Employees remember whether they felt respected. Culture is not created accidentally. It is designed intentionally.

One statement particularly resonated with me: “There are no small jobs.” Every member of the healthcare team contributes to the patient’s experience. The clinician may diagnose disease, but healing is built collectively through receptionists, nurses, medical assistants, schedulers, laboratory staff, administrators, and countless others who often receive little recognition. A purpose-driven practice values every person because every person shapes patient care.

Dr. Fenwa Milhouse then explored something many physicians still struggle to embrace: personal branding. For years, branding has felt uncomfortable within medicine. We worry that visibility appears self-promotional or somehow diminishes professionalism. Her perspective reframed the entire conversation. Every post, every lecture, every interview, every article communicates positioning. Whether intentional or not, we are already building a professional identity. The question is whether we are doing it with clarity.

She outlined four essential elements to help align messaging in a powerful way. Begin with clarity. Show up consistently. Inject your authentic personality. Plan with strategy. She reminded us, “A confused mind does not buy.” Patients, organizations, and collaborators cannot support a message they do not understand.

Consistency may be even harder. Many physicians expect immediate results from writing, speaking, or creating educational content. Instead, she described growth as a snowball. At first, progress appears painfully slow. Then momentum builds. Eventually, opportunities begin finding you because of years of consistent work that may not have been obvious while the work was being done.

My favorite point was perhaps Dr. Milhouse’s emphasis on personality. “There is only one person who can deliver your message the way you do,” she stated. In medicine, we often suppress personality in favor of objectivity. Yet patients connect with people before they connect with expertise. Authenticity is not a distraction from credibility, it actually strengthens credibility. She also reminded us that opportunities are not merely discovered. They are created. Sometimes that means pitching yourself, even when it feels uncomfortable. Sometimes that means collaborating with someone outside your specialty, and sometimes it means raising your hand before you feel completely ready.

Another speaker, Jessica Gray, MD, and co-host of “The Med Edit” podcast, demonstrated how physicians can lead beyond the clinic through advisory boards, education, and community leadership. Again, the recurring message was not leaving medicine. It was expanding medicine. The skills physicians develop every day, like critical thinking, communication, leadership, and trust, all have value far beyond the exam room.

Reshma Saujani, JD, founder of Girls Who Code, delivered one of the most powerful messages of the conference. She challenged the perfectionism that defines so much of medical training. “Trying does not break you. Failing does not physically break you.” Instead, she argued that bravery redirects us away from perfectionism. Medicine teaches us to avoid mistakes. Life requires us to make mistakes and learn from them.

For women in particular, perfectionism often becomes one of the hidden barriers to leadership. We wait until every qualification is completed before applying. We sacrifice sleep and time with our loved ones so that every presentation is flawless, every sentence is polished and rehearsed, every credential is earned before we can put ourselves out there. All the while, someone else takes the leadership positions or applies for the promotion, further displacing people who would be excellent candidates. Bravery asks something different: begin anyway. Begin even when it feels frightening.

Lauren Zima, Emmy-winning journalist and producer, offered practical insight into communicating through television and media, and her advice extends well beyond broadcast interviews. She encouraged physicians to become “an amplified version of yourself.” Media rewards clarity, not complexity. Instead of teaching an entire class, teach memorable takeaways. Instead of delivering the whole movie, deliver the trailer. This advice resonated because physicians often overwhelm audiences with information. Patients rarely remember every statistic, but they do remember stories. They remember clarity. They remember feeling cared for and not feeling alone.

She also encouraged physicians to practice question and answer sessions through social media. Not because everyone needs to become an influencer, but because repetition builds communication skills. Every time we speak about something we know, we are building a “bank” of usable information. These seemingly small opportunities help us to become a more clear educator and build trust with our audience.

Dr. Jen Caudle reinforced that working with the media is ultimately about serving patients rather than impressing colleagues. She reminded the audience that we are not performing for our peers. We are trying to help someone stop scrolling long enough to learn something that may improve their health. Simple language matters. Clear explanations are powerful tools.

As I reflected on the conference afterward, I realized that nearly every speaker had addressed the same underlying challenge from different angles. Authenticity as the image of who you are and what you stand for. Not authenticity as a branding strategy, but as a professional responsibility. Patients need physicians willing to advocate, now more than ever, as medical care becomes increasingly complex.

Young physicians need mentors willing to tell the truth about burnout, career transitions, and uncertainty. Women in medicine need examples of leaders who have chosen courage over perfection. Medicine itself needs more physicians willing to build rather than merely observe. The conference reminded me that mentorship does not always happen through formal programs. Sometimes it happens when one physician shares her story honestly enough that another physician realizes she is not alone. Visibility is not about self-promotion. It is about making sure someone else can see what is possible.

That may be the greatest lesson I took away from Pinnacle. Our voices are not meant to echo everyone else’s. They are meant to illuminate a path for someone walking behind us.

Whether we are advocating for patients, building new models of care, creating educational content, mentoring younger colleagues, or simply practicing medicine with greater intentionality, we have an opportunity to become that beacon.

Medicine does not need more physicians waiting for permission. It needs more physicians willing to create possibilities. The road is still being built, and it needs all of us to blaze the trail together.

What would you pursue if you stopped waiting for permission? Share in the comments.

Image by gmast3r / GettyImages

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